| Activity type | Four-day online training course |
| Title | Training in building capacity in quality methods, tools and good practices |
| Participants | Staff working with quality management and quality issues in the national statistical institutes and other producers of official statistics |
| Location | Online |
| Timing | 30 September – 2 October and 17 November 2020 |
| Activity code | C1.2_35 |
Before the training, the participating countries were asked to complete a short questionnaire prepared by the STEs on the current state of quality management. This helped the STEs to address the real needs in the partner countries. The STEs from Lithuania and France presented their experience in quality management and process mapping. Partner countries provided concrete examples of activities, methods and tools implemented to adhere to the European Statistics Code of Practice, principle by principle.
During the second part and last day of the training that took place on 17 November 2020, discussions were based around questions posed from partner countries about the Generic Statistical Business Process Model (GSBPM) and data checking, communication on the revision of statistical tools, satisfaction surveys and quality management.
